Managing members
From the association's admin panel you can view, add and remove members, as well as check their subscription status.
Accessing the member list
Go to My associations → ⚙️ gear icon → Members. You will see a table with all current members that includes:
- User — name and profile picture
- Join date — when they joined the association
- Subscription status — indicates the member's current situation
- Phone
Subscription statuses
| Status | Meaning |
|---|---|
| Active | The member is up to date with payment |
| Trial period | The member is in a trial period |
| Past due | There is a payment pending collection |
| Unpaid | The payment failed and could not be collected |
| Canceled | The subscription has been canceled |
Searching for members
Use the search box to find members by name.
Adding a member manually
The administrator can add members directly without the user having to request it:
- Click Add member
- Search for the user by name or email
- Select the user and confirm
Removing a member
From the list, each member has a remove button. Once confirmed, the user immediately stops being a member of the association.
How members join on their own
From the association's public page, any Picstar user can request to become a member by clicking the corresponding button. If the association has a membership price configured:
- The price breakdown is shown (entry fee + taxes if applicable)
- The user can enter a promo code if they have one
- Payment is made through Stripe
- Membership payments renew automatically every year